I can personally agree with this passage because I've noticed people in my community apoligize multiple times each day.  There are, "Phrases that are seen as completely normal when used by men are seen as rude and pushy coming from a woman".  When most females use these types of phrases, they apoligize because of how the phrase sounds to them.  This article is well written because it sets a setting in Germany and a few German words such as, "Entschuldigung means 'excuse me'," are incorporated because there are different ways to apoligize.  The article was clear with no confusion, and overall, it was a well written passage.